System-to-system integrations
CRM, ERP, ticketing and work-management systems exchanging data directly.
Integrations & data flows
Connections between the systems you already run, so information moves without someone copying it.
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What we build
Data imports
Provider files and exports mapped, checked and brought into your system automatically.
Website-to-system routing
Enquiries and form data delivered to the right place with the right context.
Tracking and attribution
Events, campaigns and cross-domain journeys measured, so you can see what works.
Capabilities
- API analysis
- Field mapping
- Scripting
- No-code connectors
- Testing
- Documentation
Sound familiar?
- Two systems hold the same information and someone copies it between them.
- Website enquiries need to arrive in the right system with the right context.
- Data from an external provider arrives in its own format and has to be made usable.
What you can commission
- API and system integration
- Data import and field mapping
- Form-to-ticket and CRM routing
- Tracking and attribution
Selected work
All case studiesProcess
How a project runs
- 01
Map
Which systems hold what, and where information is copied by hand.
- 02
Analyse
APIs, exports and data quality, tested with real examples.
- 03
Build
The connection, with mapping, checks and clear handling of exceptions.
- 04
Test
Against demo or staging data before anything touches live records.
- 05
Document
What runs, when it runs and what to do when a source changes.
Who we work with
Operations and finance
Recurring data entry replaced by an import that checks itself.
Marketing teams
Leads, sign-ups and campaign data arriving where sales can use them.
IT and system owners
A partner who works with your APIs and constraints, and documents what was built.
Technical view
- Systems
- CRM, ERP, ticketing and work-management platforms
- Methods
- REST APIs, import scripts, field mapping and checks
- Platforms
- No-code connectors where they fit the requirement
- Principle
- Connect or extend existing systems before replacing them
Questions
Do we need to replace our systems?
Rarely. Connecting or extending what you already run is considered first.
What if a system has no API?
There is usually another route: exports, imports, email or a connector platform. We tell you early if there is not.
How do you protect live data?
We build and test against demo or staging data and agree the go-live step with you.
Can you use connector platforms such as Zapier?
Yes, where they fit the requirement. Where they do not, we write the integration.